Processing Your Shipment
Dotfloor orders are packaged and prepared carefully. All shipments are inspected to ensure proper quantities and styles are correct. Depending on the type of product ordered, packaging and freight service may vary.
Depending on the size of the order, we can also ship via Fed Ex Ground.
We do offer expedited shipping, call for pricing and availability – 1 (800) 642-9929
Let your sales representative know at the time of sale if there are low hanging trees, electrical wires, windy or narrow roads that may prevent access for a freight truck. Dotfloor will make every attempt to find a carrier that can complete the delivery if notified prior to shipping. If we are not notified prior to shipping and the driver cannot complete the delivery it may be necessary for you to meet the driver at the closest drop off point to off load the delivery or pick it up from the terminal. Re-delivery fees could apply.
Dotfloor Product Delivery
5 boxes or below Flooring UPS or Fedex Ground
Above 5 Boxes Flooring and Trims Freight Truck
2 Rolls below is UPS or Fedex Ground
Above 2 Rolls Underlayment on Freight Truck
Installation Kits and Uniform on UPS or Fedex Ground
Shipping via Freight is Monday thru Friday.